GRAD PSYCH AND COUNSELING - Stud-Desk Monitor

Job Classification

  Student-Regular

Position summary

The Andrews Community Counseling Center is currently seeking to hire additional desk monitors. Shifts are available during morning, afternoon and/or evening hours. The position is for 5-15 hours a week, depending on interest and availability. Desk monitor responsibilities include opening and closing the center, answering phone calls, checking-in clients, data entry and maintaining electronic records.

Qualifications summary

• Must be an Andrews University graduate student or mature undergraduate with good interpersonal skills


• Helpful to have admin and/or behavioral health experience

Duties and responsibilities

• Opening the ACCC 15 minutes prior to the official ACCC opening hours


• Remaining up to 15 minutes after the official ACCC closing time to tidy up the ACCC


• Maintaining electronic records


• Ensuring therapy rooms and waiting area are tidy and relevant supplies available


• Retrieving and responding to voicemail as necessary


• Securing client files


• Maintaining client confidentiality


• Checking in clients when they arrive


• Assisting therapists with making client appointments

Supervisory responsibilities

n/a

Qualifications

• Must be an Andrews University graduate student with good interpersonal skills


• Helpful to have admin and/or behavioral health experience

Technical competencies

• able to create, edit, and print Microsoft Word documents

Interpersonal interactions

• Must be comfortable interacting with counselors, faculty, clients (prospective and current) in person and on the phone

Physical demands

• Must be able to sit in an office chair for the duration of assigned shift


• Must be able to complete work on a computer


• Must be able to do light lifting (e.g. trash, books)


• Must be able to do light cleaning (e.g. vacuuming, dusting, sanitizing, etc.)

Work environment

• The ACCC is a quiet work environment located in Bell Hall