ACADEMIC RECORDS - Stu-Clerical Reg Acad Records

Job Classification

  Student-Regular

Position summary

The student assistant will provide clerical support and assistance in a number of Academic Records' functions.  These may include: Front desk service; assistance with processing of graduation applications; degree audits; petitions; and other degree service procedures.

Qualifications summary

Good organizational skills; detail-oriented; ability to multi-task; good computer skills (Banner experience is great!); dependability and confidentiality a MUST; ability to work summers REQUIRED; ability to work vacations and breaks HIGHLY DESIRED; ability to work during regular office hours (a block of time between 9a-5p). Required office skills test available at the employment office, ext 3570.

Duties and responsibilities

Student worker responsibilities may include any of the following duties:

• Assisting with front desk reception, distribute mail, answering phone calls, and responding to email requests.


• Processing transcript requests; scanning, filing and other duties as assigned.


• Assist the Front Operations team with processing (receiving, entering, scanning, uploading, and purging) of student academic record documentation and registration forms.


• Assist with projects pertaining to degree audits, student records, file retention, and graduation.

 

Supervisory responsibilities

N/A

Qualifications

1. Good customer service skills


2. Organizational and time management skills


3. Detail oriented and accurate data entry


4. Ability to multi-task


5. Computer experience (experience with Banner a plus)


6. Ability to work a block of time in the morning and/or afternoons (during regular office hours between 9a-5p)


7. Dependability and confidentiality a must


8. Ability to work summers, vacations and breaks highly desired.


9. Length of stay - 1 year minimum, longer is highly desired

Technical competencies

N/A

Interpersonal interactions

Must be comfortable interacting with students, staff, and other office personnel in person, by phone, and by email.

Physical demands

Sitting at a desk/computer for the period of time you are working. Able to carry up to 20 lbs. as necessary (i.e. office supplies, boxes of student files, shredding, etc.).

Work environment

Front desk of Academic Records that receives and screens students, visitors, and paperwork.  Also will include desk area with computer in office cubicle; the office door opens to the lobby which can be noisy.